Privacy Policy.
This privacy policy sets out how Perris Archery uses and protects any information that you give Perris Archery when you use this website.
Perris Archery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Perris Archery may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We collect the following information:
- Name and Address - For order reference and delivery details.
- Contact information a telephone number and email address for communication about your order and Distribution of our email Newsletter if you have signed up to receive it.
- Demographic information such as postcode.
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- To process your order and obtain payment
- Internal record keeping
- We may use the information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We use Worldpay part of Cardsave to securely process your credit and debit card payments, this means we have no access to your credit card details. We also use Paypal and Paypal are responsible for the safe storage of your information.
Perris Archery are certified PCI Compliant online and in store.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.There is an option to unsubscribe from this service at anytime just click the link on the newsletter.
In order to process your order efficiently and keep you informed of your delivery status, we provide Parcel Force and FedEx UK with your delivery address and if supplied your mobile phone number - as both now operate a SMS delivery update service.
You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
F.A.Q
Where is our online shop data stored?
- We use a cloud based system our data is located on our Service provides servers, housed within a secure data centre in Manchester which is ISO27001 and PCI compliant and has BS5979 security on-site.
Is this data secure?
- Yes.
How long do you keep our data and how is it removed, if ever?
- Normal practice we will remove non-essential customer data after a period of six years.
What level of encryption do you use to protect the details?
- Sensitive data is encrypted using AES256 and passwords are hashed using SHA256
Will you inform me if your data is hacked and my customer details are stolen within 72 hours of finding out?
- Yes, we will, in accordance with GDPR legislation. Where a breach may ‘result in a risk for the rights and freedoms of individuals We must tell you within 72 hours of any known breach.
What is GDPR?
The General Data Protection Regulation (GDPR) is being introduced to harmonize data privacy laws across Europe. It aims to protect all EU citizens from privacy and data breaches and give citizens greater control of their data. It comes into effect on 25th May 2018 and will be enforced by the Information Commissioner's Office.
The GDPR applies to any organisation processing personal data of EU citizens. This can be a name, email address, address, phone number, social media account or even an IP address. It also applies to all industries and sectors.
The GDPR makes reference to ‘controllers’ and ‘processors’. A controller determines the means and purposes of processing personal data. A processor processes personal data for a controller.
GDPR applies to ‘personal data’ which is any information that can be used to identify an individual, such as their name, telephone number, email address, IP address and so on.
The GDPR features an expansion of individual rights including:
- Right to be forgotten: An individual can request that an organisation remove all personal data they hold without delay;
- Right to object: An individual can prohibit personal data being processed in certain ways;
- Right to rectification: An individual can request incorrect personal data to be corrected;
- Right of access: An individual has the right to know what personal data an organisation has about them and how it is processed;
- Right of portability: An individual can request that personal data be transported from one organisation to another;
- Right to fair and transparent processing: An individual has the right to information about the processing of their personal data.
Last updated 25/5/18